Whether you're preparing for your EPA Section 608 Certification or seeking essential training in Low GWP Refrigerant Safety (A2L), we've got the tools to help you succeed.

What We Offer:

• Online Prep Courses - Study at your own pace with expert-backed content.
• In-Person Certification Exams - Schedule when you're ready and test with confidence.
• Tailored for All Skill Levels - Perfect for apprentices just starting out or experienced techs looking to stay compliant.

Ready to take the next step in your HVAC career?

Learn more and register at: phcc-tx.org/HVAC

The Associated Plumbing-Heating-Cooling Contractors Charitable Foundation, a 501(c)(3) organization, has been awarding scholarships for over two decades. To date, the Foundation has given more than $150,000 in scholarship funds to students across Texas. In 2023, this impactful scholarship was renamed the Rick Shelton Legacy Scholarship in honor of Rick Shelton’s unwavering dedication to the Foundation and to supporting educational opportunities for future generations.

This scholarship specifically supports high school seniors who plan to attend college in the fall. By offsetting some of the financial burden of higher education, the Rick Shelton Scholarship helps ensure a smoother transition into college life for these bright young individuals.

This year, we are especially grateful to Federated Insurance for their generous support of the scholarship fund. Their contribution helps us continue this important work, expanding opportunities for more students across our PHCC-TX family.

We are honored to recognize the 2025 Rick Shelton Legacy Scholarship recipients:

• Jordan Blackwell-Frank

• Jaden Blackwell-Frank

• Haylie Niemeyer

• Wyatt Willburn

• Alexandra Galvan

• Lucas Butler

• Danica Burden

Please join us in congratulating these exceptional students! We are proud to support their academic journeys and excited to see where their future paths will lead.

If you’re interested in contributing to the PHCC Charitable Foundation and making a lasting impact on future generations, please visit: phcc-tx.org/Foundation

PHCC-Texas is proud to announce an exciting new initiative in partnership with the Construction Industry Education Foundation (CIEF) — the Plumb Perfect | Dream Bathroom Challenge. This innovative program connects experienced plumbing professionals with high school students to mentor them through a one-of-a-kind competition.

Over the course of six weeks, students will complete a series of modules to design and plan their own “dream bathroom.” But they won’t be doing it alone — each student team will be paired with a PHCC-TX contractor mentor who will guide them through the fundamentals of plumbing, fixture selection, and real-world design considerations. The time commitment? Just 1–2 hours a week. The impact? Lifelong.

Why Get Involved?

This challenge is more than a competition — it’s a chance to make a difference. As an industry leader, you already know the value of skilled trades and the importance of passing on knowledge to the next generation. Plumb Perfect gives you a chance to do just that in a fun, rewarding, and low-pressure format. You’ll meet virtually with students once a week from September 8 – October 17, helping them develop the skills and confidence to explore careers in plumbing.

Not only is this an opportunity to invest in the future of the trade, but it’s also a chance to represent PHCC’s commitment to education, mentorship, and workforce development.

Ready to Mentor?

Whether you’re passionate about teaching or just want to give back to the industry, we need you! Help shape tomorrow’s plumbers and show students the real-world impact of the work you do every day.

Want to get involved? Click Here

or

Contact:

Vicki VanNest – vicki@phcc-tx.org | 📞 512-523-8094

Laying the Groundwork: Board Meeting & Stakeholder Reception

We kicked off on February 25th with our PHCC-TX Quarterly Board Meeting, where industry leaders gathered to discuss key legislative priorities and prepare for the Capitol meetings. The insights shared ensured that our members were equipped with the knowledge and strategy to effectively engage with lawmakers the next day.

That evening, PHCC-TX joined IAPMO and other industry partners for a stakeholder reception at the Texas Chili Parlor, bringing together contractors, legislators, and industry representatives. This networking event provided an excellent opportunity to strengthen relationships while reinforcing our commitment to workforce development and industry standards.

A Day of Action: Contractors Walk the Capitol

On February 26th, our members took to the Texas Capitol for a full day of advocacy, starting with a breakfast briefing at the Hilton Garden Inn. Guest speaker Rep. Pat Curry shared valuable insights on the legislative landscape, and our experienced lobbyists, Jennifer and Marc Rodriguez, provided an overview of key issues impacting the plumbing and HVAC industry. Armed with this knowledge, our members were prepared to effectively communicate their priorities to lawmakers.

Throughout the day, contractors met with state senators and representatives to discuss critical industry concerns, including workforce development and licensing regulations. These meetings were an essential opportunity to ensure that the voices of industry professionals were heard and that lawmakers understood the challenges and needs of our field.

A huge thank you to our sponsors—Mainshares, Pepco, American Bath Group, and State Water Heaters—for providing a delicious breakfast and lunch to keep our advocates fueled throughout the day!

Thank You for Making an Impact!

We are incredibly grateful to all the PHCC-TX members who took time out of their busy schedules to participate in this event. Your advocacy makes a difference in shaping policies that protect and strengthen our industry.

Check out the highlights here: Contractors Walk the Capitol Recap Video

Stay tuned for more opportunities to get involved and make an impact!

Program Overview

• Next Class Start Date: February 24, 2025
• Application Deadline: February 17, 2025
• Program Length: 4 years (one class per quarter)
• Location: Coppell, TX
• U.S. Department of Labor-Approved

This program combines classroom instruction with hands-on training, giving apprentices the skills needed to become a licensed plumber in Texas. Regardless of experience, our program prepares apprentices for a long and successful career.

Learning

• Hands-On Training: Get practical experience in state-of-the-art labs and a model house to prepare for Journeyman or Tradesman exams.
• 1000 OJT Hours: Graduates receive an additional 1,000 hours of on-the-job training that can be applied to licensing exam requirements.
• Path to Master’s License: After obtaining a Journeyman license, earn the opportunity to sit for the Master exam just ONE year later.
• Department of Labor Approved: The program meets the approval of the U.S. Department of Labor and offers eligibility for additional incentives through the Texas State Board of Plumbing Examiners.

What people have to Say

Joe Dan Parson, ARS Rescue Rooter:

"After the first two classes, students are conscientious about quality and learning the right way to do things. They know they are becoming an asset to their company."

Message from Jane Hanna, Director of CEF

"Our mission is clear—to produce licensed plumbers for PHCC member companies. We’ve seen great success over the years, training many apprentices who’ve gone on to become licensed professionals."

— Jane Hanna, Executive Director, CEF

How to Apply

1. Check the Dates: The next class starts February 24, 2025, and applications are due February 17, 2025.
2. Apply: Click here or contact us for more details.
3. Contact Us: Have questions? Call 512-523-8094.

Why Choose PHCC-TX & CEF?

We’re committed to providing top-tier training that sets apprentices up for a successful plumbing career. Our program offers everything needed to become a licensed plumber and succeed in the industry.

Apply Today!

Don’t wait—apply for the February 2025 class now. For more information, click here or call 512-523-8094.

Why Your Support Matters
The recent hurricanes have left many communities struggling to rebuild, with countless
families lacking access to basic necessities like clean water and sanitation. It’s a
reminder that the services and resources we often take for granted are still a distant
dream for many. For those of us in the plumbing, heating, and cooling industries, there
is a unique opportunity to leverage our expertise and connections to support critical
relief efforts that restore essential infrastructure and safety.

IWSH: Changing Lives Through Plumbing
One organization that is making a real difference is the International Water, Sanitation
and Hygiene Foundation (IWSH). IWSH’s mission is simple yet profound: to ensure that
clean water and proper sanitation are available to all, especially for underserved and
under-resourced communities.

With nearly half of the world’s population lacking access to safely managed sanitation
and 2 billion people without reliable sources of drinking water, IWSH steps in to fill these
gaps through specialized plumbing expertise and innovative sanitation solutions. They
have been pivotal in disaster relief efforts, including those in response to Hurricane
Helene. Their teams work tirelessly to restore water systems, build proper sanitation
facilities, and provide long-term solutions for impacted communities.

But they can’t do it alone.

By supporting IWSH, whether through a financial donation or by volunteering your
plumbing skills, you help empower their mission to deliver life-changing plumbing
services to those who need it most. Visit IWSH.org to learn more about their ongoing
projects and how you can get involved today.

Supporting Broader Relief Efforts with the American Red Cross
While organizations like IWSH address the immediate and long-term water and
sanitation needs of communities, the American Red Cross is there providing broader
disaster relief and emergency assistance. From providing shelter and food to helping
coordinate community rebuilding efforts, the Red Cross plays a crucial role in disaster
response.

If you would like to support those affected by Hurricane Helene or prepare for the
impact of Hurricane Milton, consider donating to the American Red Cross’ Hurricane
Relief Fund. Your contribution will help ensure that critical resources and aid reach
those who need it most, as quickly as possible.

How You Can Help: Time, Money, and Expertise
There are many ways to support these relief efforts:

1. Donate to IWSH: Every dollar goes toward building sustainable sanitation
            systems and restoring safe water access for communities in need.
            Donate here: https://iwsh.org/donate-to-iwsh

2. Support the Red Cross: Contribute to their Hurricane Relief Fund to provide
            food, shelter, and essential resources to affected families.
            Donate here: https://www.redcross.org/donate/donation.html/

3. Volunteer Your Skills: If you’re a PHCC Texas member with plumbing expertise,
            consider volunteering for IWSH’s on-the-ground initiatives. Your skills could make
            a profound impact in restoring communities after a disaster.
            Volunteer here: https://iwsh.org/volunteer-with-iwsh

Standing Together for a Stronger Future
At PHCC Texas, we are proud to be part of a network that values giving back. Whether
you’re able to donate money, time, or professional skills, your support helps ensure that
communities affected by disaster have the resources they need to rebuild and thrive.
Together, we can make a difference—one project, one family, one community at a time.

If you have any questions or would like to know more about how to get involved, please
reach out to us at PHCC Texas. Let’s stand together and support those who need us
most.

What’s in store:

Keynote Speakers – Learn valuable insights from top industry leaders.

Networking - Connect with peers and experts in your field.

Educational Sessions - Gain essential knowledge and tools for your business.

A highlight of this year’s event is the PHCC CONNECT Apprentice Contest. We’re thrilled to announce that Bret Burger from Armstrong Plumbing-Air-Electric, who won first place at our Texas Annual Conference, will be representing us at the national level. Let’s cheer Bret on as he competes against the best apprentices from across the nation!

Key Dates:

October 7 - Opening party at the Barber Vintage Motorsports Museum.

October 8 - Apprentice Contest Day 1, Keynote Presentation by Mary Kelly.

October 9 - Apprentice Contest Day 2, Keynote Presentation by Jeff Butler.

October 10 - Awards Breakfast.

Troy's journey into the plumbing trade is no ordinary tale. Growing up in a family entrenched in the business, he spent his summers getting hands-on with the tools, plumbing his way to some extra pocket money. Post-college, Troy ventured into the world of mortgage brokering. However, a twist of fate—a family accident involving his father and uncle—led him back to plumbing. To help out, Troy plumbed during the day and did loans at night. After a while, he learned he liked what he was doing and decided to stay and help grow the business.

For Troy, plumbing is more than just pipes and fixtures—it's about people. "I love helping, leading, and teaching, from customers to employees. At the end of the day, it should be about what you gave, not what you took," he shares, underscoring the ethos that drives his work. Whether it's guiding his team, imparting wisdom to budding plumbers, or troubleshooting issues that stump others, Troy finds fulfillment in the tangible impact of his work.

Beyond the day-to-day operations, Troy recognizes the profound significance of the plumbing industry in safeguarding public health. "Our industry protects everyone's well-being by providing safe transfer of water, sanitation, and gas from point A to point B," he states, highlighting the often overlooked role of plumbing in maintaining the fabric of society.

Mentorship and Integrity: Keys to Success

As a seasoned professional, Troy Koopman has invaluable advice for the next generation entering the trade: "Find a good mentor. Always look to improve and learn. When confronted with an issue, always do what's right, not what costs less or saves you time and a headache," he advises, emphasizing the enduring importance of mentorship and unwavering integrity in the plumbing profession.

PHCC-TX: A Nexus of Professional Growth

In his role as the North Texas Board Director for PHCC Texas, Troy finds immense value in the connections forged with like-minded professionals. "The ability to listen and talk to like-minded professionals, in itself, is priceless," he expresses, highlighting the significance of a supportive network in an industry that demands continuous adaptation.

Troy Koopman's professional journey is a testament to resilience, dedication, and the profound impact one can have in an industry often taken for granted. As he continues to navigate the complexities of plumbing leadership, Troy stands as a beacon for the next generation of professionals, guiding them through the twists and turns of the plumbing trade with wisdom and integrity.

Want to connect with Troy? Each year he golfs in our Scholarship Scramble in conjunction with our Annual Conference, but you can also find him attending local North Texas meetings! 

This program celebrated the dedication, excellence, and unwavering commitment of PHCC Texas to the plumbing, heating, and cooling industry. Additionally, PHCC Texas Board Member, Josh Hollub, was recognized as Industry Person of the Year. 

PHCC Texas is grateful for the recognition and immensely proud of Josh's achievements. To delve deeper into the award descriptions, please continue reading. 

American Flag Award: PHCC Texas
Accepted by PHCC Texas Board President, Jessica Burden

Plumbing-Heating-Cooling Contractors Association of Texas — PHCC Texas — is a reputable and dynamic organization that represents the interests of plumbing, heating, and cooling contractors across the Lone Star State. With a rich history dating back several decades, PHCC Texas has continuously served as a pillar of support and advocacy for its members, promoting high professional standards and fostering industry excellence.
 
Through its comprehensive network, PHCC Texas provides valuable resources, training programs, and educational opportunities, empowering its members to stay ahead of the curve in an ever-evolving industry. By fostering collaboration and sharing best practices, the association ensures that its members deliver top-quality services and adhere to the latest technological advancements and safety standards.

PHCC Texas also plays a crucial role in engaging with policymakers and regulatory bodies, advocating for legislation that benefits the industry and its consumers. As a trusted authority, the association strives to improve public awareness about the importance of proper plumbing, heating, and cooling systems, promoting the overall well-being of communities throughout Texas.
 
In a recent code battle, PHCC Texas was an invaluable ally for IAPMO and every jurisdiction in Texas that enjoys the superior protections of the Uniform Plumbing Code. Such advocacy is crucial to informing policymakers about the benefits of the Uniform Codes and ensuring their continued adoption in Texas and any of the other 66 U.S. states and territories that utilize them.

Industry Person of the Year: Josh Hollub, Modern Plumbing

For the recipient of this year’s Industry Person of the Year, plumbing and family are one in the same.

A fourth-generation master plumber, he’s been working for his family’s business since he was 13. Started in 1956, Modern Plumbing of Pasadena, Texas, was built by our recipient’s predecessors but still thrives because of his dedication to his craft and maintaining his family’s good name in the plumbing trade.

And when I say family business, it’s not just words. Five father/son duos work for the company. The grandparents of its residential field manager previously worked there, as well as his brother, nephew, and sister-in-law currently.
 
A commercial and industrial supervisor for more than a dozen years, our recipient serves in three distinct levels of the Plumbing, Heating & Cooling Contractors Association:

• Incoming president of the Gulf Coast PHCC Chapter
 
• Gulf Coast charter representative on the PHCC Texas Board

• Government Relations committee member and PAC subcommittee chairman on the PHCC National Board

Vice Chair of the Texas Gulf Chapter of IAPMO, our recipient provided strong advocacy and clarity to Texas state legislators earlier this year during debate over the house bill that would have mandated replacement of the Uniform Plumbing Code. He applauded legislators for ensuring that jurisdictions in Texas can continue to make informed decisions that best suit their local plumbing needs rather than being forced to adopt one plumbing code.

Three weeks ago, our recipient, his wife, Shelby, and daughter, Remington, welcomed another member to their family with the birth of baby Dawson. With a two-year-old and an infant at home, this man might be getting all the family he can handle! But he’s definitely the right man for the job.

To honor his love of family, his respect and admiration for the generations who came before him, his advocacy for strong codes and standards, and his inspiring optimism about the direction of our industry, IAPMO was pleased to present Josh Hollub with the 2023 Industry Person of the Year.

Adding a playful twist to the golf tournament was the "toilet tee off," where participants took their first shot from a toilet. And to add a touch of humor, the last-place "winners" each received a roll of toilet paper, truly embracing the theme of the event. 
 
Apprentice Contest and Dedication 

While the golf tournament wrapped up, our apprentice contest committee worked diligently to prepare the contest in the exhibit hall. Special thanks to Clayton Turner, Mark Park, James Beyer, and Tony Dixon for their exceptional service and hard work in setting up the contest, managing materials, and volunteering their time. The apprentices arrived and embarked on their journey: only orientation, a tool demo and their written exam stood between them and their station!  

Exhibitor Set-Up and Engaging Displays 

The exhibit hall came to life as exhibitors loaded in their displays, setting the stage for a dynamic experience for conference attendees. The hall was filled with engaging displays, informative booths, and interactive setups. Notable highlights included a money machine and a pinball machine, courtesy of CWF Restoration. The atmosphere was electric, fostering opportunities for industry professionals to connect and exchange insights. 

 
Welcome Reception and Apprentice Contest Launch 

The evening culminated in a lively Welcome Reception held in the exhibit hall, graciously sponsored by Federated Insurance. Attendees mingled and explored the diverse offerings from exhibitors. The event also marked the launch of the Apprentice Contest, infusing an element of competition and skill into the proceedings. 

As day one came to a close, the PHCC Texas Annual Conference had already set a high standard for what was yet to come. With its blend of philanthropy, skill-building, and networking, the conference promised an enriching experience for all participants.  

Apprentice Contestants Included:  

• MACARTHUR BAKER, JR. – CENTURY MECHANICAL CONTRACTORS, INC.  
• COY DAVIS – BEYER PLUMBING COMPANY 
• JULIAN FADUL – TMW PLUMBING LLC 
• TYLER MATLOCK – DOUG TURNER PLUMBING COMPANY 
• CHRISTOPHER MORRISON – BOLIN PLUMBING
• ANSON OAKLEY – R.E.C. INDUSTRIES, INC 

Day 2 - A Journey of Knowledge and Innovation 

The second day of the PHCC Texas Annual Conference was marked by a series of enlightening sessions, engaging discussions, and celebrations that exemplified the industry's commitment to growth, learning, and advancement. Attendees were treated to a diverse range of topics, from workforce development and smart tool technology to collaboration with inspectors and fostering a thriving workforce culture. 

Apprentice Contest and Industry Engagement 

Throughout the day, attendees had the unique opportunity to witness the all-day apprentice contest unfold in the exhibit hall. Our six talented contestants from across Texas showcased their skills and knowledge, vying for the chance to represent the state at the national level. This contest not only provided a platform for apprentices to shine but also contributed to the promotion of local apprenticeship programs and the attraction of new talent to the industry. The contestants demonstrated their dedication, and all received prizes and recognition for their efforts. 

 
State of Industry & Legislative Update 

The conference's educational track kicked off with insights from Kim Dresser of National PHCC, who shared an overview of the current state of the industry. Attendees gained valuable insights into the changes and trends that have shaped the industry's landscape. Following this, Jennifer Rodriguez, PHCC Texas lobbyist, presented a comprehensive legislative update, highlighting the latest developments affecting the plumbing, heating, and cooling (P-H-C) industry in Texas. The discussions covered pressing issues, potential impacts on businesses and operations, and strategies for navigating the evolving legislative landscape. 
 
Texas State Board of Plumbing Examiners Update 

A session presented by the leadership of the Texas State Board of Plumbing Examiners (TSBPE) provided attendees with a deeper understanding of licensing initiatives, workforce solutions, and new law and rule updates within the plumbing industry. Participants had the opportunity to engage directly with TSBPE Chairman Frank Denton, gaining insights into the initiatives aimed at addressing the shortage of skilled plumbing professionals and ensuring the industry's continued growth and excellence. 
 
A Grateful Appreciation to CWF Restoration 

Amid the bustling atmosphere of the PHCC Texas Annual Conference, we are delighted to extend our heartfelt gratitude to CWF Restoration for sponsoring our luncheon. Through their support, attendees were able to recharge, connect, and reflect on the transformative discussions of the day during this extended break in our exhibit hall. CWF’s commitment to the P-H-C industry significantly contributed to the success of this remarkable event. 

Smart Tool Technology and Industry Innovation 

The day's agenda also delved into the exciting world of smart tool technology. Industry experts Sean McMurry of Hilti, Zach Rother of Milwaukee Tool, Michael Conway of Rheem, and Tim McDonald of Hudson Technologies took the stage to discuss how innovative tools are driving productivity and streamlining operations in the trades. Attendees learned about data-driven decisions, energy-efficient solutions and sustainability. 

Building the Future and Career Pathways 

Closing the educational portion of the day, attendees enjoyed a panel discussion on workforce trends, recruitment and retention, and apprenticeship programs. Moderated by PHCC Texas Executive Director Allison Kaminsky, the panel included guest speakers Dennis Grissom, Instructor at the PHCC Texas Apprentice School at CEF, Justin Lowe, Instructor at the PHCC San Antonio Apprentice School, and Eddie Rossi, Safety Manager and Apprenticeship Coordinator for R.E.C. Industries in Bryan/College Station. Panelists delved into effective strategies for engaging and exciting the next generation of plumbers, provided practical guidance on implementing training programs and focused on cultivating a thriving workforce for the future of the industry.  
 
Milwaukee Tool Dinner & Tiki Bash 

The day concluded with a vibrant Milwaukee Tool Dinner & Tiki Bash at the Luckenbach Pavilion. Attendees donned their best beach attire and celebrated the apprentice contestants. The event featured a live steel drum player, delectable food, and refreshing tiki drinks. Contestants were showered with prizes and recognition, with Tyler Matlock, Chris Morrison, and Coy Davis taking the top honors.

The grand prize winner, Tyler Matlock, earned an expenses-paid trip to compete nationally, a testament to the skill and determination exhibited by all participants. 

Day 3 - A Journey of Learning and Recognition 

The third day of the PHCC Texas Annual Conference was a dynamic continuation of the event's focus on knowledge-sharing, innovation, and industry recognition. Attendees delved into sessions that explored vital aspects of the P-H-C industry while also honoring the contributions of remarkable individuals. 

The day commenced with a hearty breakfast in the foyer, where participants had the opportunity to fuel up and engage with fellow attendees, setting the tone for a day of insightful discussions. 
 
Collaborating with Inspectors for Success 

The first session, titled "Bridging the Gap: Collaborating with Inspectors for Successful Projects," proved to be a valuable exploration of effective communication and collaboration between contractors and inspectors. PHCC Texas Instructor Michelle Killebrew guided attendees through the critical role inspectors play in ensuring smooth and successful projects. Practical insights were shared on building positive relationships, understanding inspection processes, and fostering efficient interactions. 

Cultivating a Thriving Workforce 

Following a short break, attendees reconvened to take a closer look at the impacts of culture and technology, and how being mindful about both can transform your company.  Industry experts Dan Dowdy of Built for the Trades and Danny Braught of LMH Agency took the stage. This session emphasized the significance of leadership and culture development, as well as the transformative potential of AI and technology in shaping the future of the industry. Participants gained valuable strategies for enhancing workforce engagement, retaining top talent, and embracing innovation to stay ahead in a rapidly changing landscape. 
 
Honoring Contributions and Recognizing Leadership 

The day wrapped with the Annual Business Meeting, a pivotal gathering during which the membership voted on key association matters and welcomed new board members. To provide a thought-provoking conclusion, we were honored to have David Avrin, a distinguished authority in the field, as our closing keynote speaker.

David Avrin's remarkable expertise lies in assisting organizations in comprehending and forging connections with their evolving customer and client base, thereby fortifying their businesses for the future. With his insights having garnered attention from thousands of media outlets worldwide, his presence added a layer of significance to our event.

In his keynote address, David delved into the contemporary and forthcoming dynamics of customer service, shedding light on strategic business positioning. Attendees were privileged to gain firsthand insights into effective strategies for thriving in an ever-changing business landscape. The culmination of the event was the Awards of Excellence luncheon, a heartwarming occasion that honored outstanding individuals for their significant contributions to the industry.

During this special luncheon, the Association also took the opportunity to honor board members who were rolling off their positions. Randy Hunter, Tony Dixon, and Rick Shelton were acknowledged for their dedicated service, commitment, and leadership that have shaped the trajectory of PHCC Texas. 

Korey Boen, PHCC Texas Immediate Past President, was spotlighted for his exceptional service during his tenure as President. Recognized for his pivotal role during a period of organizational transition, Korey's efforts in facilitating a smooth leadership handoff and ensuring the continuity of the association's mission were acknowledged. A heartfelt presentation of a president's ring underscored the deep appreciation for his dedication. 

Additionally, the conference paid a special tribute to Rick Shelton, a devoted figure within the PHCC community. Rick's enduring commitment to PHCC for over 35 years and his significant impact on the industry were recognized with heartfelt words. As a gesture of enduring appreciation, the PHCC Texas Scholarships Program was renamed the "PHCC Texas Rick Shelton Legacy Scholarship Program." This honor, bestowed unanimously by the board, serves as a testament to Rick's legacy and his immeasurable contributions to the industry. 

In a resounding celebration of industry achievements and outstanding contributions, the PHCC Texas Awards of Excellence ceremony closed out the event. These awards were given to remarkable individuals and businesses that have demonstrated exceptional commitment, leadership, and innovation within the P-H-C sector. You can read more about the recipients here.

• 2023 Contractor of the Year: Live Oak Plumbing Co. 
• Excellence in Industry Leadership: Sherill Stanush, S&S Plumbing Contractors, LLC 
• Excellence in Advocacy: Doug Turner, Doug Turner Plumbing Co. 
• Excellence in Workforce Development: ClearWater Plumbers
• Excellence in Administration/Operations: Allie Perez, George Plumbing Co. 

These awards stand as a testament to the exceptional achievements of these individuals and companies, reflecting the core values and commitment that define the P-H-C industry. We congratulate the recipients of these prestigious honors and extend our deepest appreciation for their significant contributions to the PHCC Texas community and beyond. 

The day's events encapsulated the essence of the PHCC Texas Annual Conference – a forum for learning, collaboration, and honoring those who have shaped the industry's progress. As attendees departed, they carried with them a wealth of insights, a renewed sense of community, and a deepened commitment to driving the plumbing, heating, and cooling industry forward. 

As the conference came to a close, participants left with a wealth of knowledge, a strengthened network, and a renewed commitment to shaping the future of the industry. The PHCC Texas Annual Conference had successfully created a platform for learning, collaboration, and celebration, leaving attendees inspired and equipped for the challenges and opportunities ahead. 

Save the date for next year's event in Plano, Texas on July 24-26, 2024! 

Excellence in Administration and Operations - Allie Perez, George Plumbing:
Allie Perez, Office Manager at George Plumbing, is the deserving winner of the Excellence in Administration and Operations Award. Her exceptional efforts have transformed her company's administrative practices, embracing technology to enhance invoicing, inventory management, and customer service. Her dedication to improving operations and her active involvement in the local chapter, PHCC San Antonio, make her an invaluable asset to the industry.

Excellence in Workforce Development - ClearWater Plumbers:
ClearWater Plumbers stands as a beacon of excellence in workforce development. Their pioneering in-house training program, ClearWater University, in collaboration with Interplay Learning, sets the gold standard for hands-on technical skill development. By offering a comprehensive learning environment, they are equipping apprentices to become not only exceptional apprentices but also highly skilled licensed plumbers, positively impacting their community and beyond.

Excellence in Advocacy - Doug Turner, Doug Turner Plumbing:
Doug Turner of Doug Turner Plumbing is celebrated for his unwavering commitment to advocacy on both state and federal levels. With years of experience in the industry, he passionately champions the interests of PHCC Texas and PHCC National. His active engagement, from the National PHCC Legislative Conference to his role as National Zone Director, exemplifies his dedication to advocating for our industry's vitality.

Excellence in Industry Leadership - Sherill Stanush, S & S Plumbing:
Sherill Stanush of S & S Plumbing stands as a true industry leader. Her remarkable leadership as the first female chapter president of PHCC San Antonio and her involvement in various local and state committees showcase her dedication. Her fair and considerate leadership style, combined with her active participation in industry initiatives, make her an exceptional role model for our community.

Contractor of the Year - Live Oak Plumbing:
Live Oak Plumbing earns the prestigious title of Contractor of the Year for their remarkable achievements. In just their second year of operations, they have demonstrated all-around excellence in performance. From impressive revenue figures and employee growth to professional education initiatives and specialty certifications, Live Oak Plumbing's commitment to professionalism and quality has set them apart as a shining example in the industry.

Join us in extending our warmest congratulations to these outstanding individuals and companies for their exceptional achievements. Their dedication and contributions inspire us all to strive for excellence and continue pushing the boundaries of success.

We are proud to announce the recipients of the Associated Plumbing-Heating-Cooling Contractors of Texas Charitable and Educational Foundation 2023 Scholarships. These high school seniors have a bright future, and we are honored to support them and their families through continued education. Each recipient will receive a scholarship of $1,500 issued directly to their school of choice.

Adrie Niemeyer will attend Tarleton State University to major in Pre-Nursing. She has been accepted into the Honors College and plans to challenge herself while taking prerequisite courses to further her chances of being accepted into nursing school her sophomore year. After completing two years of nursing school, she plans to graduate with a Bachelor of Science in Nursing. Adrie's goal is to secure a job at a children's hospital like Texas Children's or Dell Children's and become a pediatric nurse. She is also interested in working in the NICU. Adrie has excelled academically, consistently being named to the Distinguished Honor Roll all four years at Brenham High School while taking advanced placement and dual credit courses. While always putting a strong focus on her academics, she is also a member and officer of several organizations and volunteers within her school and community.

2023 Graduate of Brenham High School

Sponsoring PHCC Member Company: Plumb Level, LLC

Chevi Camden has invested endless hours into her local FFA chapter, serving as chapter President for the past two years. She has been awarded the Discovery, Greenhand, Chapter, and Lonestar Degrees while in FFA. Chevi is also involved in the National Honor Society and is a four-year member of the varsity softball team. Academically, Chevi is a second-year dual enrollment student and will graduate with 24 college credits. She is currently ranked fifth in her class and has been accepted to attend college at West Texas A&M University, where she will major in Agriculture Leadership and Education. She exhibits a tremendous work ethic and will make an excellent Agricultural Science teacher.

2023 Graduate of Holland High School

Sponsoring PHCC Member Company: Christianson Air Conditioning & Plumbing

Eli Benitez is an impressive student who has shown a passion for learning, particularly in the areas of math and science. As he looks to continue his education at a higher institution, he is interested in exploring the Automotive Technology sector, but plans to take a variety of classes in the STEM field to help determine his future career path. Eli has a strong work ethic and has successfully maintained a high GPA while also participating in extracurricular activities such as varsity soccer and serving as a mentor in the PALS program. Eli's character has been commended by those around him, and he has been recognized as a leader both on the soccer field and in the classroom. Eli’s dedication and determination are sure to serve him well in his future endeavors.

2023 Graduate of McCallum High School
Sponsoring PHCC Member Company: Christianson Air Conditioning & Plumbing

Hannah Harris is a highly accomplished student who excels in both academics and extracurricular activities. She has demonstrated her leadership skills by actively participating in school leadership groups such as Beta Club, student government, and FFA, where she served as an Officer. Hannah has also volunteered for various programs such as Heritage Days, the Angel Tree program, vacation bible school and providing support at sporting events. 

In addition to her involvement in leadership and volunteer work, Hannah has also been a key member of the varsity volleyball and softball teams and has played JV basketball. She is a natural leader and has exceptional organization and resourcefulness skills that will be invaluable during her college years. Hannah's plans to pursue a business degree at Texas Tech University, where she hopes to continue exploring her love for the agricultural sector. Her determination, work ethic, and leadership skills will undoubtedly serve her well in achieving her future goals.

2023 Graduate of Leonard High School

Sponsoring PHCC Member Company: United Mechanical

Jake Stacy’s work ethic, dedication, and desire to be the best version of himself have allowed him to achieve success in both academics and extracurricular activities. Jake has shown that he is a natural leader, modeling what it means to be a student athlete and elevating those around him through his selfless actions.Outside of the classroom, Jake has been an active member of the Centennial HS community, participating in football, baseball, powerlifting, and the Spartan Clay Target Team. He has demonstrated exceptional leadership skills as a board member and organizer of the Clay Target Shooting Team, putting together multiple events to benefit local charities and winning awards at the national level for his performance. Jake's passion for law enforcement is evident in his pursuit of law enforcement classes, ride outs, and criminal justice as his intended college major. He sees becoming a law enforcement officer as a way to help people and make a positive impact on his community. Overall, Jake Stacy is an outstanding young man with a bright future ahead of him. 

2023 Graduate of Centennial High School

Sponsoring PHCC Member Company: Century Mechnaical Contractors

Jolisa Johnson has an impressive track record of academic excellence, community involvement, and time management skills. She has volunteered at the Austin Humane Society, participated in the Raider in Action program and worked part-time since she was 15 years old. She plans to attend radiology school and work at Saint David's hospital, eventually taking CT and MRI courses. Jolisa excelled in her dual-credit OnRamps Biology course, participating in class discussions and activities regularly. She has strong leadership skills and collaborates well with her peers. Outside of the classroom, Jolisa was part of the National Honor Society, where she participated in multiple service projects and volunteer opportunities such as teacher appreciation, elementary school carnivals, and food drives. Jolisa's combination of individual motivation and community investment is sure to make her a successful college student and a wonderful representative for any organization.

2023 Graduate of Cedar Ridge High School

Sponsoring PHCC Member Company: Christianson Air Conditioning & Plumbing

Paige Blackwell-Frank is an accomplished student with a passion for volunteer work and a strong interest in agriculture and horticulture. She has volunteered for various organizations, including the Memorial Herman 10 for Texas and the Houston Food Bank. Paige has demonstrated the ability to participate and excel not only in academics but in athletics as well, participating on a competitive rowing team and competing on the national level. She is also a member of the National Honor Society. Paige is described as a self-disciplined, hard-working, and detail-oriented student who is exceptionally bright. Her Interior Design projects have consistently impressed her teacher, and she is highly touted for her high morals, standards, and warm personality. Paige is a steady and reliable worker who is conscientious about thoroughness and deadlines. She is friendly, engaging, and gets along with all students, making her an excellent team member. Paige plans to complete her basics at Blinn College before transferring to Texas A&M. Her willingness to do quality work makes her a great student and she will be a great addition to the student body. 

2023 Graduate of The Woodlands High School

Sponsoring PHCC Member Company: Milton Frank Plumbing

Peyton Blackwell-Frank is a dedicated student who has completed numerous hours of community service through various organizations such as Toys for Tots and the Houston and Montgomery food banks. She was also active in the National Honors Society and student council. Peyton is a conscientious student who sets high expectations for herself and is not afraid to ask for help when she needs it. She has also shown improvement in her willingness to participate in class discussions and meet deadlines. Peyton competed at the national level on a competitive rowing team and brought that same competitiveness to the photography room, where she earned accolades for her submissions. Overall, Peyton is a kind and selfless individual who is a quiet but capable leader and plans to attend Texas A&M College Station. She wants to pursue a degree in Biomedical Sciences to work in the field of prosthetics and orthotics to help others live independent, active, and fulfilling lives. 

2023 Graduate of The Woodlands High School

Sponsoring PHCC Member Company: Milton Frank Plumbing

Peyton Gayle is a well-rounded individual with strong academic achievements and a passion for community service. She has taken on numerous leadership roles within her school's extracurricular activities, such as FCCLA, UIL, the National Honor Society and tennis, while maintaining a very high GPA and working part-time at a local pharmacy. Additionally, Peyton has volunteered for various charitable events and organizations, such as Church Under the Bridge and Food for Families.  She has shown through the years that she is truly committed to her academics, as well as being just an all-around good person who is always willing to help others. Peyton is pursuing her post-secondary education at Texas Tech University, where she plans to study communications, possibly with a minor in psychology. Her hard work and dedication to both her academics and community involvement are admirable qualities that will surely contribute to her success in college and beyond.

2023 Graduate of Clifton High School

Sponsoring PHCC Member Company: Smelscer Plumbing Inc.

Rachel Trevino is an exceptional student who excels both academically and in extracurricular activities. She is a natural leader and has excellent time management skills. Rachel has a passion for learning and serving others, which is evident in her involvement in school and community service organizations. Her ultimate goal is to become a pharmacist, and she has taken steps to pursue this career by enrolling in rigorous and challenging science courses. She has excellent critical thinking skills, is self-directed, an enthusiastic and thoughtful contributor in class. Outside of class, Rachel participates in volleyball, school clubs, and community service organizations. She is the President of Latinas Unidas and a member of the Global Advisory Council, demonstrating her commitment to cultural celebrations and global relations. Rachel is also involved in a variety of service opportunities and has a particular interest in promoting the physical and emotional well-being of youth. Additionally, she has a part-time job at Cinnaholic, which has taught her valuable business and people skills. Overall, Rachel Trevino is an outstanding young woman who will excel in any environment that challenges and motivates her. 

2023 Graduate of Ursuline Academy of Texas

Sponsoring PHCC Member Company: Assured Comfort Services

Sydney Stacey is a highly accomplished and dedicated student athlete who plans to attend Wichita State University in Fall 2023, where she will major in Sports Management.

Throughout her high school career, Sydney has been actively involved in various extracurricular activities. She is a varsity softball player at Centennial High School and is also a member of the Spartan Clay Target Shooting Team. In addition to her participation in these sports, Sydney mentors students interested in sporting clays and volunteers at her church.She has also achieved notable success in her extracurricular pursuits, receiving awards and recognition for her participation in the 4H Program, Scholastic Clay Target Program, and USA Vess Program. She is a state high runner up for varsity ladies in 4H and has accumulated multiple awards for sporting clays, trap, and skeet at various events. Despite her many accomplishments, Sydney remains humble and committed to her goals. She is described as kind, generous, intelligent, dedicated, and motivated, with tremendous potential for future success.

2023 Graduate of Centennial High School

Sponsoring PHCC Member Company: Century Mechanical Contractors

Join us in congratulating this year’s scholarship recipients! We appreciate all who applied for a scholarship this year, and wish these students luck as they embark on their higher education journey. 

A list of emergency preparation supplies that may be purchased tax-free can be found on the Comptroller’s website.

“While we can’t know in advance when the next flood, tornado or hurricane may strike, we can make sure our families, homes and businesses have the supplies they need to face these and other emergencies,” Hegar said. “This tax holiday can help Texans save money while stocking up for emergency situations. Don’t wait for disaster to strike. Take the time now to get prepared.”

This a great opportunity to stock up on essential emergency preparation supplies and save on taxes while doing so. Texans will be able to stock up on items such as batteries, flashlights, first aid kits, portable generators, and other emergency supplies at a reduced cost. It's important to take advantage of this tax-free holiday and be prepared for the severe weather season in Texas.

There’s no limit on the number of qualifying items you can purchase. These include: 

• Household batteries, fuel containers and flashlights priced less than $75
• Hurricane shutters and emergency ladders priced less than $300
• Portable generators priced less than $3,000.

For purchases made online, note that delivery, shipping, handling and transportation charges are part of the sales price. Consider these charges when determining whether an emergency preparation supply can be purchased tax-free during the holiday.

(For example, if you purchase a rescue ladder online for $299 with a $10 delivery charge, the total sales price is $309. Because the total sales price of the ladder is more than $300, tax is due on the $309 sales price.)

Purchases that do not qualify include:

• Batteries for automobiles, boats and other motorized vehicles
• Camping stoves and camping supplies
• Chainsaws
• Plywood
• Extension ladders and stepladders
• Tents

As we know, decisions made at the Capitol can have a dramatic impact on how we do business. Because of the importance of the political system to our industry, we must have a voice in the decision-making process. This week, over 30 PHCC members from across the state gathered in Austin to ensure the voice of our industry was heard at the Capitol. 

The two-day event began with PHCC Texas’ quarterly board meeting, where leadership had meaningful discussions about issues facing the industry and future directions of the association. It’s always a pleasure to hear the varying perspectives that help us form unified stances on education, advocacy and growth. 

PHCC Texas legislative happenings kicked off with an evening reception and fundraiser benefiting the PHCC Texas Political Action Committee (PAC). The PAC fund supports the campaigns of Texas legislators who understand the issues of our industry. By making contributions, our help can help support candidates for public office who will give us fair and effective representation and are willing to take a proactive stance on our behalf.

In our industry, we move forward, rain or shine. So, when Tuesday’s forecast showed thunderstorms, we pivoted. Despite the rain, we had a wonderful turnout and were still able to spend some time on the rooftop, taking in the view of the state Capitol building from above. Several legislative offices made appearances and, overall, it was a time of fellowship, fun and live music from Austin local, John Prather.  

On Wednesday morning, Contractors Day at the Capitol attendees gathered for coffee, breakfast and a briefing from the PHCC Texas Lobby Team. Two special guests, Rep. Steve Toth (District 15) and Rep. “Doc” Anderson (District 56) joined us to share perspectives from the legislator’s side. Representative Toth reminded attendees of the importance of visibility during session, and Representative Anderson encouraged the group to take in the beauty of the process and the building. 

PHCC Texas lobbyists Jennifer and Marc Rodriguez then provided an update on recent developments and an overview of best practices for meeting with your legislators.  

Here are a few tips to keep in your back pocket:   

• Identify yourself, your company, your affiliation with PHCC Texas and your impact (how many constituents you employ and serve).
  
  
• Thank the office for any positive impacts they’ve made regarding industry issues and for taking the time to meet with you. 
  
  
• Keep it short and focused: address any bills of concern and provide personal and local examples of legislation impacts. This year, PHCC Texas developed a leave-behind document that outlined the legislative priorities of the Association.
  
  
• Leave your contact information and remind the legislator that we are here to be a resource. After all, very few representatives are subject matter experts on P-H-C issues. Remind them that we are available to provide context and insight as needed. 

Even if you missed our legislative event, you can employ these tips to visit with your legislators at any time. 

After our briefing, the group made their way to the Capitol! Some of our seasoned attendees have been making these visits for decades, and some were visiting the building for the very first time. For most, the printed map in packets came in handy. One group even helped a rookie house member navigate the extension! 

PHCC Texas members attended appointments with nearly 20 House offices and over 10 Senate offices. Here, they provided context about their role in protecting public health and PHCC’s priorities in the 88th Legislature. We were happy to remind legislators and staffers that PHCC contractors “measure up” and left behind a branded tape measure/notepad to keep in their desks. 

House Committee appointments were made Wednesday morning and the building was bustling. Some were able to watch this in real-time from the chambers, and others streamed it in our reserved conference room with our lobby team. Overall, it was an eventful day, and we know our efforts were welcomed, received and impactful. 

As we move through session, PHCC Texas is committed to keeping you informed on key issues, legislation and events from the Texas Legislature that impact the P-H-C industry. Visit our Bill Tracking Page on our website for bills that we are following that may affect your business. 

Special thanks to our Event Sponsors Federated Insurance, Rheem, and Milwaukee Tool whose support made these events possible.   

Members of PHCC Texas are licensed by the State of Texas and the public can be confident that they will be employing someone with the necessary skills and commitment to high standards.

You can expect PHCC Texas Members to: 

1. PERFORM PROFESSIONALLY, COMPETENTLY AND RESPONSIBLY
   Carry out their own work or supervise the work of others with due regard to technical quality, appropriate insurance coverage and the interests of employers, employees and clients; communicating and performing to an acceptable standard.
   
   
2. SAFEGUARD THE ENVIRONMENT AND PUBLIC HEALTH AND SAFETY
   Take all reasonable care to avoid damaging the environment or creating any danger of death, injury or ill-health to any person or damage to property.
   
   
3. COMPLY WITH ALL RELEVANT LAWS, REGULATIONS, STANDARDS AND CODES
   Work in accordance with the relevant statutory requirements and plumbing codes.
   
   
4. BROADEN, IMPROVE AND MAINTAIN THEIR SKILLS, KNOWLEDGE AND PERSONAL QUALITIES
   Keep up-to-date with developments in the plumbing industry by attending and participating in relevant training and educational activities.
   
   
5. UPHOLD THE DIGNITY, STANDING AND REPUTATION OF PHCC TEXAS AND THE PLUMBING INDUSTRY
   Act professionally and adopt a form of behavior and appearance that will not cause offence or embarrassment to others.

Are you a PHCC-TX member wanting to convey this to your market? 

• Download the PDF Flyer to Share with Consumers! 
• Purchase a "Hire Licensed" Bumper Sticker!  

ADDITIONAL TIPS FOR CONSUMERS: 

1. Obtain the name of the Responsible Master Plumber (RMP) for the company. The RMP’s license number should be displayed in all advertisements. Master Plumber license numbers begin with the letter “M”. License numbers which begin with “A”, “T”, “J” or any other letter are not Master Plumber license numbers.
2. Click here to access the TSBPE’s license search. Enter the RMP’s license number to verify:
   a. The validity of the Master Plumber license number; and
   b. That the Master Plumber has a Certificate of Insurance on file.
3. Call the Enforcement Department at (512) 936-5200, ext. 65249 to see if the plumber has had any valid complaints filed against his or her license.
4. Check with your local municipal plumbing inspection department to determine:
   a. if any complaints have been filed that were not filed with TSBPE
   b. if the company has met the requirements to do business in your city.
   c. if the work to be performed requires a permit and inspection from the city.
5. The Texas State Board of Plumbing Examiners does not regulate prices charged by plumbers. Obtain several price estimates before committing to one and make sure that all warranties and cost estimates are in writing. Whether or not the estimate is for one price for the complete and final job or an hourly rate, it should be detailed enough so that the consumer understands exactly what work is to be performed and how the company expects to be paid.
6. The written estimate and invoice should contain the Responsible Master Plumber’s license number and the name, address and telephone number of the Texas State Board of Plumbing Examiners.
7. Obtain references and actually verify the references for previous customer satisfaction before choosing a plumber or plumbing contractor.

Mark Valentini, Director of Legislative Affairs | PHCC-National Association

Mark Valentini is the Director of Legislative Affairs for PHCC—National Association. A seasoned professional with more than 20 years of experience on Capitol Hill and with several national trade associations, Valentini applies his expertise in public policy, workforce and training, and insurance and tax matters to advocate on behalf of all PHCC members.

A Texas-sized congratulations to Scott Hicks, Jr. with TDIndustries, Inc. who finished second in PHCC's 2022 National Apprentice Contest!

The fourth-generation family business owner from Indiana will officially start his term at PHCCCONNECT2022.

The PHCC couldn’t ask for a better commercial on the benefits of belonging to the trade association than from its incoming president.

“I don’t know if our company would be here today if we hadn’t been a part of the PHCC, whether that was chapter, state or national,” David P. Frame, CEO, Bob Frame Plumbing Services Inc., South Bend, Ind., told us.

The union shop currently serves residential, commercial, municipal, and industrial clients in the northern Indiana, or “Michiana,” area.

David’s grandfather, Samuel Frame, opened Samuel Frame Plumbing in 1932 with one truck and one employee. Samuel died while only in his early-50s, which left David’s grandmother, Orpha Frame, to run the show until her two sons could take over what would become known as Frame Plumbing.

At some point, David’s father, Bob Frame, decided to go off into business for himself. By the 1980s, with David an experienced journeyman plumber working alongside his father, Bob decided to retire and hand the business off to his son.

“My dad’s succession plan was to throw the keys at me and say, you know where I live,” David adds. “That was like getting a handoff in a relay race with the baton hitting your back!”

He can laugh about it now, but David was all of 26 at the time, and while he knew all about fieldwork, he had zero office management experience.

“That’s where the biggest risk for the company was,” he adds. “It wasn’t our technicians. It wasn’t our office staff. It was me. So I knew right away I had to surround myself with very smart people.”

Fortunately, he already had a great crew coming out of UA Local 172. And while he credits a couple of local business people outside the PHCP field who mentored him, he started first getting involved in his local chapter of the Indiana PHCC and on it went from there.

“That saved me,” David adds. “It really did. I could talk to other contractors and get their opinions not only about how to run a contracting business, but who they were using for attorneys and accountants. Without that advice, I would have made dozens of very expensive mistakes on my own.”

David also credits Brenda Dant, executive director of the Indiana PHCC, with being a tremendous help, and says he still talks to her at least once a week.

“I still always run things by her to get her input,” he explains.

David has always given back to the PHCC, including serving as president of the St. Joseph Valley PHCC and the Indiana PHCC and many other related industry organizations over the years in too many leadership roles to list here. Notable recent leadership roles include chairman of the PHCC Insurance Safety and Risk Management Committee; member of the Federated Mutual Insurance Board of Directors; and chairman of the PHCC Union-Affiliated Contractors.

Accolades include being named the Indiana PHCC Contractor of Year Award in 2004. And at the 2013 PHCCCONNECT, the company received the Federated Insurance Safety First! Contractor of the Year Award. 

Incidentally, the family’s commitment to trade associations continues with David’s son, Tyler M. Frame, president of the business, currently serving as the president of the Indiana PHCC. The business remains very much a family business with Tyler’s sister, Amanda Frame as vice president.

PHC News: What are the top issues facing the plumbing and HVAC industry right now, and how is PHCC taking a leadership role to address those issues and challenges?
Frame: No matter the business, we are all having the same problems with supply chain matters; whether that’s slow delivery, elevated prices or product simply not available.
However, the networking through PHCC membership has definitely helped us. Normally, I bet 95 percent of our business came through one wholesaler. We’ve had to spread that out over the past couple of years and the national PHCC has helped us make connections with other wholesalers that we ourselves didn’t have before. I’m just one business of many that has benefitted from these strong association relationships.

Supply chain issues will continue to be a big challenge for some time to come, but, of course, hiring employees and keeping those you already have remains a huge challenge for all PHCP businesses. We’ve had plenty of great seminars at the state and national level all designed to help keep our businesses, many of them like ours family owned and operated for generations with many long-term employees, thriving into the next generation. 

In fact, PHCC’s new Business Intelligence Department just reviewed these issues and provided our best suggestions and resources to address them in the July issue of the PHCC Competitive Edge, a new quarterly reported that is provided to PHCC members. 

This focus on business intelligence is part of a new strategic direction included in PHCC’s new five-year strategic plan that focuses on the areas that we see as critical to the industry and organization: Membership, Public Awareness, Workforce, Member Resources and Organizational Impact and Readiness.  

These specific examples of current industry challenges come to my mind:

• Workforce development and the aging workforce – getting younger people into the trades and business ownership. PHCC is emphasizing job opportunities and providing world-class training programs.

• Decarbonization and regulatory actions that lead to electrification of products. Natural gas and LP are clean and efficient fossil fuels and offer reduced operating costs for consumers. Heat pumps have their place, but water heaters and cold climate heat pump heating systems do not offer the same performance and are more expensive products, which can be particularly burdensome for low-income and fixed income consumers. PHCC continues to speak to state and federal regulators through its national staff, state chapter offices, and also provides information to individual members so they can directly contact their local, state or national government representatives.

• Better business management and improved safety/risk management for contractor members. PHCC provides virtual training for its members through free members webinars that help them run better businesses, which in turn improve the work lives of their employees. Also, through its Insurance, Safety, and Risk Management Committee, the association strives to find answers to the most pressing issues that contractors face on a day-to-day basis. 

PHC News: What do you see as the greatest business opportunities for PHCC members over the next 3-5 years, and how is PHCC going to help them take advantage of those opportunities?

Frame: Improving water and energy efficiency for consumers is a great opportunity. PHCC members need to be experts on new products that will save consumers money and appeal to environmentally conscious clients. Products are becoming more complex and incorporate more technology today; it will be important that these devices are properly installed and commissioned for optimum performance.

Another area of opportunity is offering clients indoor air quality assessments and upgraded equipment and services that address consumers’ COVID-19 concerns. 

Tapping into new technologies also can be very advantageous to a company, whether for streamlining operations or communicating with customers. One area to keep an eye on: A recent report from our new business intelligence department predicts the increased use of “automation like artificial intelligence, inventory management, self-driving trucks and workflow analysis … ” This is something to pay attention to as more developments occur. 

As PHCC sees new business opportunities occurring, we develop education programs and content on those topics to help our contractors be aware and make any adjustments in their business that will position themselves as the “Contractors of Choice” in their markets. 

PHC News: What personal goals do you have for yourself during your tenure as president of PHCC?

Frame: It’s not so much what I personally want to do as much as it is to stick with our strategic plan that the association – staff and members – have already spent a lot of time deliberating on and working to implement. We’re going to stay the course, and if we do tweak something along the way, then we’ll only do it for the good of the PHCP trade and the association.

The one thing I do hope to bring to the table is by collaborating to bring people together for the benefit of the trade. That’s what it’s all about. For example, the one thing I’m happy to see the association doing is adding to the HVAC side of the business. We’ve always had great training on the plumbing side, but now we’re balancing out plumbing and HVAC by putting money and time into the heating and AC contractors. That’s something I’m very excited about. And I say that even though we don’t do any HVAC at our company. But it’s the right thing to do.

PHC News: What have you done in the past year to get ready for the new role?

Frame: It’s taken me a lifetime to get prepared for this role! This trade has been good to me, my father, my uncle, my grandparents, my cousins and my children. My whole family has been in the business for a long time and now it’s time to give back. And that’s how I felt when I was the president of my local Indiana PHCC chapter; the Indiana PHCC and now the national PHCC.

PHC News: What is the one thing you are looking forward to most as president of PHCC?

Frame: I think the answer remains the same whenever I’ve taken part in any association event and that’s the networking. That’s what I enjoy the most. There’s so much to learn from different people that you bump into and this industry is filled with good, honest people that are happy to help. You can spend all day at a trade show, for example, and run into the right people and come back with a new technique or a new type of equipment that you never knew about before. Likewise, I enjoy meeting other contractors and manufacturers, and share something that’s worked for our business that could help their businesses. It never fails.

PHC News: Let’s talk about PHCCCONNECT in Charlotte. What do you see as the big takeaways for the event?

Frame: I am really excited about PHCCCONNECT2022.  The conference theme—“Constructive Collaboration”—is perfect for this event. The program is geared to everyone in the industry, including service and repair, new construction, union, non-union. It truly is an ideal opportunity to come together to learn new ways to work together to help our businesses and the industry. 

In the 20-plus education sessions, attendees can choose from a strong line-up of timely, relevant seminars focusing on topics like “The Art of Managing Workplace Conflict,” “10 Stupid Financial Mistakes Contractors Make and How You Can Avoid Them,” “Electrification and How It Will Impact Your Business” and “Why You’re Losing Your Best People—How to Avoid the Great Resignation.”

We also have a special session for signatory contractors that is hosted by PHCC’s Union-Affiliated Contractors on “Is There an Alternative to the Union Pension Plan and Can We Bargain a New Way Forward?”

CONNECT offers the best event for contractors to learn from industry experts on many topics that affect their business. Between the many educational sessions available and the chance to network with other members and industry vendors during the tradeshow, attendees will have the opportunity to gather the right combination of information to take their businesses to the next level.

PHC News: Finally, with your industry experience, what is one piece of advice you would like to pass along to the younger members of this industry?

Frame: Instead of bringing up the value of networking again, I guess I’d put it another way: Keep your relationships strong. We’re in a people business, sure, but more importantly, we’re in the trust business. Your customers are really going to judge your business when there’s a problem. How will you react? How will you resolve it? There might be times when your crew replaced 1 foot of pipe, but now the customer says it’s leaking – but it’s leaking 7 feet away! All the customer knows, however, is that’s the pipe you were working on. You might be 100 percent in the right on that repair, but it’s best to give them a credit. It’s going to cost you right off, but in the end it’s going to pay off. Relationships are what it’s all about.

That’s where focusing on key digital transformation initiatives can help fix the issue. By converting analog, paper-based records into secure and accessible digital information, you can move away from physical record storage, gain easy access to valuable data, and establish a strategic process that prepares you for the future. Digitizing documents can also help you address security risks, compliance requirements, productivity and sustainability goals, and disaster recovery concerns.  

But where to begin? Browse this brochure to learn how Canon Solutions America’s expert resources can help you unlock the data trapped in your physical records and support your business with digitizing, consulting, and logistics services. Contact Senior Account Executive Justin Young directly at 512-506-2086 or by email at jyoung@csa.canon.com. 

• Reminding employees to keep designated areas locked and secure when the business is unattended.
• Having well-lit, monitored parking areas 
• Not sharing keys, passcodes, or other confidential information with outside parties.
• Installing motion sensor lights and video recording systems, especially around entrances, loading docks, or areas that require extra security.
• Monitoring alarms or security systems, and testing them monthly.
  Keeping detailed records of inventory.
  

Employee Training
Your employees need to be aware of the value of your business’ inventory. Take the time to work with them on regular security training, and let them know what you expect in terms of following security protocols. New hires could also be potential security risks, as theft may occur as part of an inside job. Consider implementing a thorough evaluation and training period, and verify their qualifications by using proper screenings and background checks, when appropriate and allowed by applicable law.

Security Survey
If you have not recently completed a security survey at your business, now may be the right time to do so. Consider the following to start:

• Are equipment, merchandise, and supplies property stored and secured at night or after hours?
• Are gates and doors functioning well, and are they locked securely each night?
• Do you use security lighting, clear signage, or use of technology to monitor your business?
• Are equipment, merchandise, and supplies arranged in a way where missing units can be easily noticed?
• If applicable, are employees using lockout devices on machines to disable the ignition or fuel system after hours?

While there are no ironclad defenses against theft, there are a number of ways that you can be proactive to help protect your business. Reinforce the importance of security to your employees, continue to keep records and an updated registry of your equipment, merchandise, and supplies, and obtain the right insurance to help keep you covered in the event of a loss.

This article is for general information and risk prevention only and should not be considered legal or other expert advice. The recommendations herein may help reduce, but are not guaranteed to eliminate, any or all risk of loss. The information herein may be subject to, and is not a substitute for, any laws or regulations that may apply. Some of the services referenced herein may be provided by third parties wholly independent of Federated. Federated provides access to these services with the understanding that neither Federated nor its employees provide legal or other expert advice. All products and services not available in all states. Qualified counsel should be sought with questions specific to your circumstances and applicable laws. ©2022 Federated Mutual Insurance Company.

Securing your organization has never been more critical. For professional contractors and employees operating in today’s dynamic business climate, the threat of security breaches and cybercriminal activity against your company is a major concern. But there’s no need to sweat it out.

By establishing and maintaining a proactive approach to cybersecurity through risk management and threat mitigation, you can implement an effective framework to help enhance productivity, strengthen infrastructure, protect important information, and control overarching anxieties. Access to professional subject matter experts, buy-in from company leadership and department stakeholders, and the implementation of a regularly evaluated and measured risk assessment can be your safe haven.

So, how can you get started? Read this brochure to learn how Canon Solutions America can arm you with the resources, services, and solutions to support your cybersecurity posture, or contact Senior Account Executive Justin Young directly at 512-506-2086 or via email at jyoung@csa.canon.com.

Canon Solutions America’s primary mission is to help improve workflow efficiency and document processes in organizations of all types and sizes, while helping them reduce waste. This is accomplished through the strategic implementation of services, technology, and support options that are unique to each customer’s operational requirements. By cultivating a staff of expert representatives, technicians, analysts, engineers, and an administration that is dedicated to understanding the needs of our customers, we deliver on our mission with determination, professionalism, and the utmost integrity. As a subsidiary of Canon U.S.A., one of the most respected technology brands in the world, we uphold a commitment to the environment, the community, and the world at large.

Beyer Plumbing was formed as a sole proprietorship and on February 1, 1990, with one employee: James’ father, Perry L. Beyer Jr. The business started out of the garage and was moved to its current location later that year. For Perry, owning his own business was his lifelong dream. He once stated, “I am just a plumber trying to serve the community and do a good job at it. I want to be there when customers need us the most.”

Today, this approach still rings true. The emphasis of the company is based on relationships, family, grit, trust and service.  James specifically loves being part of something bigger. Not only is he operating a business with integrity and passion, but he takes pride in helping people gain access to clean water, proper sewer, and the luxury of hot water. These things are often taken for granted, and his work gives him a grounding perspective that he finds extremely valuable.

James’s involvement with PHCC is fueled by the community and fellowship the organization brings, alongside his desire to bolster the greater good of trade. He says, “by working with other members from across the state and nation, you become more enriched in information and techniques that better your company and your employees.”

James serves as a director for the school tours committee at the San Antonio Livestock Show and Rodeo, and February is his favorite month of the year for this reason! He finds deep meaning in this role, and loves seeing the excited faces when kids experience a rodeo for their first time. He especially enjoys the variance from his day-to-day: it gives him a chance to take a step back and decompress. If he’s not at the Rodeo, Aggie football games or in Corpus, you can probably find him chasing around his three daughters.

Meet the 2022 PHCC Texas Scholarship Recipients

Alex Bevil – Grand Oaks High School 
Contractor Member Sponsor: TSB Plumbing Services 

Alex has been a member of the National Charity League since 2018, which has given her the opportunity to participate in a variety of philanthropic activities. She is also a member of the National Honors Society, the Grand Oaks High School cheerleading squad and the UIL Competitive Cheer Team. Alex did all of this while maintaining her weighted GPA of 4.53 and working for the Woodlands Elite Cheer Company and the Regal Theater. Alex is planning to attend the University of Arkansas to pursue a degree in Business Marketing and Apparel Merchandising.  

Colton Coburn – Van Alstyne High School 
Contractor Member Sponsor: United Mechanical 

Colton is student athlete and very involved in extracurricular programs, especially his school’s FFA program. He plans to attend Clarendon College to pursue livestock and meat judging while he works to obtain his Associates Degree. After that, he plans to continue his education and at Texas Tech University in Lubbock, Texas where he will pursue a bachelor's degree in Agribusiness. 

Connor Crawford – Tascosa High School  
Contractor Member Sponsor: MMM Plumbing, Heating & AC, Inc. 

Connor is a dedicated student ranked in the top quartile of his class who was named a Superintendent Scholar twice during his high school tenure. Over the last four years, he participated in several extracurricular activities, including being very active in his school’s band program. He is excited to attend Amarillo College where he will diversify his skillset and explore potential career paths.  

Delaney Green – Adrian High School 
Contractor Member Sponsor: MMM Plumbing, Heating & AC, Inc. 

Delaney is an outstanding student and a leader academically as well as within her community. She participated in FFA, Cheerleading, Student Council, NHS and more, all while building an impressive CV of volunteer efforts. Delaney plans to attend Texas Tech University in Lubbock, Texas where she will pursue a career in Physical Therapy.  

Katherine Kollman – Brandeis High School 
Contractor Member Sponsor: Primo Plumbing  

Katherine operates with an eager and positive outlook and balanced extra-curricular activities, scholarly organizations, volunteer work and volleyball throughout her high school career. She plans to major in Statistics through the PSA program at Texas A&M in College Station. With her degree, she hopes to help corporations solve analytical problems. 

Jaden O’Brien – Tomball High School  
Contractor Member Sponsor: The Lindsay Company 

Jaden played football throughout his high school career and has even begun working as an apprentice in plumbing and HVAC. He plans to attend Texas State University in San Marcos, Texas where he will obtain a business degree in Construction Management.  

Brandon Perry – Tomball High School  
Contractor Member Sponsor: The Lindsay Company 

Brandon was a student athlete throughout all four years of high school and and volunteered often at fundraising events. He will be attending Lone Star College in Tomball, Texas where he plans to earn electrician licensing and enter the trades — ultimately, he wants to own his own contractor company.  

Candace Perry – Tomball High School 
Contractor Member Sponsor: The Lindsay Company 

Candace served as her school’s softball team manager and has already begun her pursuit to become a Dental Hygienist. Through her enrollment in her school’s Dental Assistant Practicum, she interns offsite at a local dentistry, learning from hygienists, administrators, and dentists alike. Candace plans to continue her studies at Lone Star College in Kingsville, Texas.  

Carter Sanchez – Seven Lakes High School  
Contractor Member Sponsor: Bryan Graham Plumbing Services, LLC 

Carter was a very active student athlete and has been intentional about his preparation for continued education — he also has volunteered nearly 100 hours during his high school career. Carter will attend Southwestern University in Georgetown, Texas where he will play for their baseball team. He will pursue a degree in Business and hopes to someday own a sports academy that allow him to merge his interests with his desire to give back to his community.   

Maci Smelscer – Bosqueville High School 
Contractor Member Sponsor: Smelscer Plumbing 

Maci competed as both a student athlete and a regional UIL qualifier in Literary Skills. She volunteered at her local equestrian center and was active within her FFA chapter throughout all four years of her high school career. Maci plans to attend Texas A&M – Corpus Christi to pursue a B.S. in Biomedical or Animal Sciences before enrolling in Texas A&M’s Veterinary Medicine Program.   

Ashlyn Suarez – Samuel Clemens High School 
Contractor Member Sponsor: A&A Plumbing  

Ashlyn works part-time at A&A plumbing as a file clerk while also attending school where she has been active in NHS, Soccer, and Law Enforcement Club. She plans to attend Texas Lutheran University in Seguin, Texas where she will play soccer while pursuing a degree in Computer Science. Ashlyn is particularly interested in protecting communities from cyber threats and hopes to incorporate this work into her career.  

Join us in congratulating this year’s excellent group of Student Scholarship recipients! Each student will receive a $1,200 scholarship issued directly to their school of choice. We wish each of these deserving individuals the best of luck as they embark on the next step of their journey.  
 

• The depth and breadth of cybercrime means that any business that is connected to the internet or stores information digitally is at risk. Understanding common types of cybercrime is the first step in protecting your business. Some of these include: card skimming, ransomware, wire fraud, false pretense and conversion, phishing/spoofing, and denial of service.

• With so many ways criminals can attack your business, it makes sense to create and implement a cybersecurity risk management plan. Ask yourself: what is in the best interest of the overall well-being and safety of your company’s electronic information? Here are seven potential action items to help bring your cybersecurity risk management plan to life.

• Conduct a risk assessment. What are you trying to protect in terms of products, services, customers, vendors, communication, and information networks?

• Determine at least one way to mitigate the risk of cybercriminals accessing the items identified above.

• Develop and include your company policies and procedures in your risk management plan. These documents outline expected rules of conduct and everyone’s responsibility to practice safe and savvy internet use.

• Communicate your plan and provide cyber security training to employees. Explain how employees can help deter potential theft to help reduce vulnerability to these schemes.

• Monitor the effectiveness of your plan and take any necessary action sooner rather than later.

• Revisit your risk assessment regularly to be sure it is current, accurate, and complies with any new regulations. Consider re-ranking your risks as your company’s organizational controls and systems evolve.

• Conduct regular audits on your information security practices, including employee email phishing tests.

No single coverage protects from all types of theft, so review your cybersecurity policy with an insurance professional to make sure your policy accounts for your unique risks. Even if you have adequate insurance, the best way to protect your business is to stop cybercrime before it happens. 

JULY 7-8, 2022 | BUDA, TEXAS 

For plumbing apprentices, the annual apprentice contest is your chance to shine! This event showcases the skills, knowledge and accuracy of the state's most talented industry newcomers. Apprentices must rough-in a bathroom – including the drain, waste and vent lines, a toilet, a sink and shower.

Competitors are eligible to win prizes, and the contest winner will receive a paid trip to represent the State of Texas in the National Apprenticeship contest held at PHCC Connect October 4-7, 2022 in Charlotte, North Carolina. 

Besides offering apprentices a once-in-a-lifetime opportunity to demonstrate their knowledge and skills on a statewide and potentially national stage, the contest supports PHCC’s mission by helping to generate awareness for local apprenticeship programs, boosting interest in the fields of plumbing and HVAC and attracting new recruits to the industry.

Space is limited, so register today! 

Eligibility: 

• Participant must be employed by an active PHCC Texas Member in good standing whose dues are current.
  
  
• All participants must either be in their 3rd year or higher during 2022 OR have/will be graduating from a DOL approved Apprentice Program in 2022, regardless of whether they have attained Journeyman status.
  
  
• PHCC Texas member companies can only submit one apprentice each.
  
  
• Apprentices who competed in last year's contest are ineligible to compete this year.
  
  
• Apprentices who have previously competed in National's contest and placed 1st, 2nd, or 3rd cannot compete again.
  
  
• Note: It is the responsibility of each Contractor Company to arrange and pay for the travel and lodging required for the State Contest; PHCC Texas will cover the winner's travel and lodging required for the National Contest. 
  
  
• Please use the online form here or download the paper version to apply to compete. 

The Myth of Multitasking
Although humans are capable of many amazing things, it is important to consider one simple fact: multitasking does not work. The human brain can switch swiftly from task to task, but it cannot focus on more than one task at a time, even though it may appear that way to an outside observer. It is one of the many reasons why mobile device use and other common distractions can have such dire consequences.

Solutions to Discourage Distracted Driving
Auto crashes are not going away, and their financial consequences keep growing. An important thing do as business owners is realize that your drivers — and business reputation — could be at risk. But auto crashes are preventable. Prevention strategies include:

Conducting employee safety meetings on your company’s driving policy. Present information in a fresh, memorable way to increase retention when you reinforce the message with your team.
Utilizing risk management resources, such as support materials for safety meetings, safe-driving training videos, sample driving policies, and customizable distracted driving and safe driving management plans.

Helping employee drivers understand that they each have a responsibility to practice safe driving when out on the road.

Keeping Safety Top of Mind
Any incident surrounding your drivers or vehicles could lead to high-stakes litigation or devastating losses.  By keeping a close eye on your company drivers, and encouraging them to incorporate safety-conscious habits into their daily driving, you can work to make corrections before a serious accident or loss occurs. Federated Insurance clients can access a variety of safe driving risk management resources, including a customizable sample driving policy, safe-driving training videos, customizable distracted driving and risk management plans, and more  by logging in to mySHIELD®.

Click here to download the one-pager.

As a second-generation plumber, PHCC-TX Board President Korey Boen started working in the family shop as a young child. After working in the field through high school and earning his Associate’s Degree in Business, he felt it was time to try something new. Korey left the trade for a few years to sell American Ironhorse Dealerships across the country, but returned only to reignite his love of the plumbing industry.

“This is a great industry with many opportunities in a professional environment,” says Boen. “Few industries are as broad as the plumbing trade: you can be anything from a drain cleaner to a system designer. It's not easy and takes dedication and hard work, but at the end of the day possibilities are endless.”

Korey most enjoys solving problems and believes every day presents a new set of challenges and solutions. He’s passionate about getting future generations involved, and encourages all P-H-C professionals to participate in chapter and state PHCC initiatives. “As a member, the professional friendships I've made have benefitted me beyond limitations,” says Boen. “Members have mentored me and opened their shops to teach me better ways to serve my customers and become a better business owner. The training and classes PHCC-TX offers continues to strengthen our workforce and develop the best plumbers in the industry.”

Korey is an avid outdoorsman and enjoys hunting, fishing and sports with his family. Being a master plumber, obtaining a master medical gas endorsement and serving on the state board of PHCC-TX are some of his proudest professional accomplishments. Thank you, Korey, for your past, present and future dedication to the P-H-C industry.

The PHCC Texas Annual Conference in Round Rock, TX was one unlike any other. Gathering for the first time since 2019, attendees were eager to gather, learn and connect with one another. After several years of cancelled and rescheduled events, we were proud to relaunch this event — not even a tornado on the property a week prior to the conference could stop us — the show must go on!

Do you have photos to share? Please send them to us at communications@phcc-tx.org!

Scholarship Scramble

The three-day event “teed off” with the Scholarship Scramble benefitting our Charitable and Educational Foundation which supports the next generation of P-H-C contractors. The scholarship program was established to recognize and assist qualified high school students related to PHCC members in their pursuit of a higher education and a potential career within the industry. We are proud to announce this event raised nearly $3400 in funds that will be awarded to recipients to help offset the costs of tuition, fees, books and/or room and board.

• First Place Team: Dan Burden, Lindsey Frank, Milton Frank, Rick Shelton
• Closest to the Pin: Ryan Miner
• Longest Drive: Lindsey Frank
• Longest Putt: Rick Shelton
  

2022 Annual Conference

Following the tournament, we kicked off conference happenings with our Welcome Reception where guests mingled, won door prizes, and the most adorable mini-attendees made sure our stage was secure and ready for the next day of sessions!   

Attendees started to join us downstairs around 7:30 AM where they picked up their badges and goodie bags, and enjoyed breakfast sponsored by Pepco Sales and Marketing. After getting fuel for the day, they joined us in the meeting space where 25 vendors were eager to meet with them and chat  about their products and services. Click here to view a full list of vendors! Special thanks to LMH Agency who provided complimentary headshots for conference attendees.

Tuesday sessions began with words from PHCC-TX Executive Director Allison Kaminsky and Board President Korey Boen. We were honored to introduce our special guests from National PHCC – CEO Mark Ingrao and Board President Joel Long provided an update on National priorities and initiatives and spoke about their excitement to join us in the Lone Star State.

After welcome remarks, two-thirds of PHCC-TX’s lobby team provided an industry legislative update and opened the floor for questions from attendees. Special thanks to Dan Shelley and Jennifer Rodriquez for sharing their insights, and for their work at the legislature to ensure our voice is represented. Following this session, attendees enjoyed refreshments provided by Industrial Disposal Supply and visited with vendors before returning to their seats  for an update from Texas State Board of Plumbing Examiners Executive Director Lisa Hill, who offered insights on the agency’s Computer Based Testing rollout scheduled for May 17th, and other projects in the pipeline.

Lunch was sponsored by Canon Solutions America, who provided a quick update on our new approved partner program that offers exclusive discounts to PHCC Texas members on hardware and service rates on Canon products. The luncheon also featured a viewing of American Plumber Stories Season 2 Trailer — if you haven’t yet checked out this initiative that provides a closer look men and women in the trade, please do!  We wrapped up day one of sessions with updates from local chapters and heard from National PHCC CEO Mark Ingrao on the importance of engagement at the local level.

After a full day of education, our attendees joined us at the event barn to cut loose! A light reception sponsored by Dry Force was held outside, followed by an evening of fun and fellowship. Milwaukee Tool’s support made this event possible, and the fun was certainly “Texas-sized!” Attendees enjoyed a BBQ meal, cornhole, music and a front-row seat to see their colleagues attempt eight seconds on a mechanical bull! Special thanks to Milwaukee Tool and Dry Force for providing raffle items that helped raise funds to support the event and P-H-C initiatives. 

Wednesday morning began with a light breakfast sponsored by Essency Water Heaters that led right into our first session of the day: Cybersecurity and Your Business presented by Vickie Kotronis with Federated Insurance. Wednesday refreshment breaks were sponsored by Built for the Trades, and door prizes were raffled off to attendees who stayed for our last day of education. We understand the schedules of contractors and industry partners are very busy, but preliminary speaker reviews indicate our final two sessions may be among the all-time favorites of PHCC-TX programming. We are honored and grateful for their insights. 

Michael Sauer with Scorpion inspired the audience with his unbridled energy, enthusiasm, and humor as he walked attendees though the concept of “the platinum rule,” the role appreciation plays in a multi-generational workforce, and how this insight can help combat labor shortages across industries. 

Before our keynote presentation, we honored a few very worthy individuals for their service to our organization. Chapter Executive directors Alicia Baron (North Texas), Dorothy Gurka (Gulf Coast), and Heidi Trimble (San Antonio) were presented gift baskets by Board President Korey Boen. If you’re a member of one of these local chapters, please be sure to thank these women for their dedication and hard work — we are grateful for their energy and time, and our organization is stronger because of them.

We also presented Immediate Past President Randy Hunter with the President’s Award which acknowledged his years of service and recognized the direction and dedication that helped PHCC-TX navigate a historically tough season. We are grateful for Randy and his tenure.

Lastly, Board President Korey Boen was presented the Excellence in Leadership Award for his support and dedication to the organization. In accepting his award, Boen thanked PHCC membership and staff, and was sure to thank his wife Jennifer for her unwavering support. Thank you, Korey, for your service to the State Chapter — your hard work is commendable and appreciated.

We are grateful for the opportunity to host such an incredible group. As the PHCC slogan “best people, best practices” indicates, we truly believe we serve some of the best men and women in this country. Our goal is to support our membership by providing tools, resources, and education to ensure the contractors that support the nation’s public health are equipped, inspired, educated and recognized. Thank you to our attendees, speakers, sponsors, and vendors – we are already looking forward to our next meeting.

Even as COVID-19 and its variants remain in charge of the economy, people are adapting, resulting in a shorter and less severe disruption to the economy with each new wave. Overall, the economy has been and continues on an upward trajectory, though the rate of growth will slow in 2022 and 2023.

The travel and hospitality industries were hit hard by the pandemic. They have started to recover in fits and starts. They are adapting to the new reality, but it will take a few years to recover to pre-pandemic levels.

Meanwhile, there has been a redistribution of the population. The availability of remote work has permitted some workers to move to less expensive areas. Many of these moves were from the denser part of urban areas to suburbs of those same cities. Others moved to smaller, less expensive areas of the country. The return to the office of old is turning out to be a slow process (often delayed), with central business districts and businesses that were supporting workers in those areas in pre-pandemic times suffering the most.

When will employment levels return to normal?
After taking a huge hit at the beginning of the pandemic, employment has been in recovery mode. Nonfarm payroll employment has increased every month since the end or the recession in April 2020, with only one exception (December 2020), sometimes with huge increases. Nonetheless, employment remains below its pre-pandemic peak in February 2020. Seasonally adjusted (SA), nonfarm payroll employment peaked at a little more than 152.5 million jobs, while SA construction employment peaked at more than 7.6 million jobs.

As of December 2021, nonfarm payroll employment was 2.2% below its pre-COVID peak; construction employment was 1.3% below its peak. Meanwhile, the unemployment rate stood at 3.9%.

Plumbing and HVAC contractors employment ended up taking a different path. Employment for this sector peaked pre-pandemic in February 2020 at 1.17 million jobs. After an initial drop in March and April of 2020, it began to recover. By a year and a half later, in August 2021, employment exceeded its pre-pandemic peak. As of December 2021, the sector had 1.19 million jobs, 2.2% above its pre-pandemic peak. Further, average hourly earnings increased from its February 2020 pre-pandemic peak of $31.35 an hour to $34.35 in December 2021, a jump of 9.6%.

Construction on the Rebound
Construction has felt the effects of the pandemic. The pandemic has exacerbated the shortage of skilled labor in construction, was a prime factor in disrupting the supply chain and driving building materials prices higher, and led to a shift in underlying demand. Residential construction surged, while office, lodging and education construction declined. Total construction spending rose in 2021, lifted by residential construction activity. Current dollar construction spending rose 8.2%, mainly due to higher labor and building materials costs.

Supply chain issues will improve throughout the year but not be completely eliminated. Some building materials prices will fall, but many will remain elevated as manufacturers hold the line to regain their profit margins. In general, basic materials such as steel and copper that are sourced from several areas are likely to fall in price as producers ramp up production. The administration’s recent removal of a 25% tariff on Japanese steel is a positive sign and may signal a willingness to remove or lower tariffs on other building materials. Finished products with fewer competitors are likely to hold the line on pricing and raise their prices when they can.

At least for the first half of the year, and possibly the whole year, expect continued delays in delivery of products. Thus, when feasible, it will be wise to order earlier than usual and be willing to hold needed products for future projects in inventory. It also would be beneficial to seek out alternative sources for needed products and to consider alternatives to replace those products that are not readily available. Major outbreaks of new variants of the coronavirus would further disrupt the supply chain and exacerbate delivery problems and push prices up further.

Residential construction will again be the top performer, followed closely by health care construction. Education construction spending will be slow in 2022 but increase in 2023. Retail and office construction activity will be slow. Lodging construction will see further retrenchment in 2022 before turning slightly positive in 2023.

Residential Construction
The rise in remote work and remote learning were key forces driving the desire for more and better residential space. Remote work allowed people to move further from center city locations to suburban locations or even to other, smaller cities. With housing prices and rental rates lower in most of these locations compared to where people were moving from, many of these people were able to afford the larger houses or bigger apartments they desired.

However, the increased demand and the ability to pay top dollar, along with low interest rates, drove housing prices and rents higher in many of these locations. Nationally, single-family housing prices were up almost 20% for the year, with some communities seeing prices rise in excess of 30%. Higher building materials prices, supply chain issues, and increased labor costs pushed new construction costs up. These factors limited the ability of builders to build single-family houses. Although also hampered by these same factors, multifamily projects were able to take up much of the slack.

Rising but still historically low interest rates along with high housing prices will act as a curb on demand this year and next, limiting future price increases. At the same time, the need/desire for more space remains, bolstering housing demand. Skilled labor shortages and – although improving – continued supply chain issues, as well as high building materials prices, will limit single-family new construction. Multifamily construction will moderate slightly but remain strong overall. Spending on improvements will continue at a healthy, but somewhat slower, rate this year, with further slowing (but still positive) growth next year as current owners who would like to move but can’t afford to do so instead make improvements to their existing homes. Spending in all of these arenas will benefit plumbing contractors.

As was the case in 2021, both existing and new multifamily buildings will demand HVAC systems that provide significant outside air exchange that filters out pollutants and pathogens. These systems need to be easy to monitor to maintain peak performance and have filters that are easy to clean or replace. Plumbing fixtures utilizing touchless technology will be a basic requirement for shared bathrooms and other common areas (e.g., shared kitchens). Some projects will incorporate desirable features like fountains and swimming pools.

Office Construction
The office market is still in flux. Some companies want their workers back in the office as soon as possible, but the coronavirus has upset their plans for a return several times. Many companies will continue to incorporate some remote work but also maintain a central office. The hybrid model – incorporating a mix of in-office and remote work – is emerging as a popular choice for many firms. Shared office space is also becoming popular among a number of companies. This approach reduces the footprint for individual workers in the office (a trend that was occurring before the pandemic) but is at least partially offset by increasing the distance between employees at work and increasing the space in meeting rooms.

For existing office buildings that haven’t already done so, they need to upgrade their HVAC systems with high-quality ventilation that incorporates considerable outside air exchange and captures pollutants and pathogens. These systems need to be easy to care for with low-cost maintenance. Plumbing fixtures with touchless technology is another necessity; these items are now included in new office construction.

As relatively few new projects will be started over the next two years, most of the work will be for renovation of existing space. Most new office construction will be smaller projects in the suburbs and in the South and Southwest.

Conversion of hotel and retail space to office space is a small but significant portion of the construction landscape. Similarly, conversion of existing office space to hotel and multifamily units is also occurring.

Retail Construction
Retail establishments will continue to consolidate, as companies struggle with the shift in consumer demand amid a coronavirus environment. One of the interesting developments of late is online commercial sites experimenting with brick-and-mortar stores. Restaurants are still dealing with shifts in pandemic restrictions and shifts in consumer demand. This year and next year, restaurants and bars will provide opportunities for plumbing contractors as these establishments that haven’t already done so renovate their facilities to accommodate concerns about disease transmission and to meet local health standards. Quality HVAC systems that provide clean ventilation are indispensable. Touchless plumbing fixtures in bathrooms and in the kitchen are a necessity.

A small number of malls are being converted to residential properties, which provide opportunities for plumbing contractors; these are multi-year projects.

Lodging Construction
Most spending on lodging construction has been aimed at reducing the possibility of disease transmission in rooms and common areas to protect employees and customers. Leisure travel has been faster to improve than business travel. The latter is beginning to move upward, but remote meetings are cost effective in many cases and preferred to travel by many employees. Business conventions are being scheduled, but still below pre-pandemic levels. Attendance at most of these conventions is lower, with some opting for virtual attendance if offered.

For existing establishments that haven’t already upgraded their site, renovation is vital. This includes updating HVAC systems to improve air flow and reduce the likelihood of spreading disease. Plumbing fixtures in shared bathrooms must incorporate touchless technology. These features are also required in the few new properties that will be built this year and next. In some projects, amenities like fountains and swimming pools are included in both renovations and new construction.

Education Construction
Most schools have undertaken the easy/least costly renovations of existing space to deal with coronavirus-related health concerns. For some schools, there is still a need to install or upgrade HVAC systems to improve air flow and filtering. Also, touchless plumbing fixtures need to be installed in bathrooms and kitchens if that hasn’t been done yet. The Infrastructure Investment and Jobs Act, which was signed into law in November of last year, provides $200 million over five years for secondary schools for clean drinking water, with a particular focus on replacing lead pipes. Another $500 million is available for secondary schools and non-profits to improve energy efficiency (i.e., improved HVAC systems).

New construction of educational facilities will be slow to ramp up as tax revenues are restored by an improving economy and as a willingness to approve new bond issues for these projects by voters is revived. Even where there are the funds and the support for new projects, it takes time to get these plans underway. These projects need to incorporate high-quality HVAC systems with excellent airflow and filtration systems and touchless plumbing systems.

Healthcare Construction
The two features that are paramount for healthcare facilities are flexibility in configuring space and superior infection control. The requirements for safely treating coronavirus and the fluctuations in patient intake have resulted in a need for adaptable space that can easily and rapidly be reconfigured.

High-quality ventilation is essential. This includes filters that capture extremely high percentages of pathogens and systems that can be readily monitored and cleaned or replaced to maintain peak performance.

ICUs that can easily be expanded and contracted with the capability to produce negative air pressure in these rooms is crucial. Touchless plumbing fixtures are also vital. These features are most easily included in new facilities, but there is a great need to incorporate them in existing facilities.

Bernard Markstein, Ph.D.
President and Chief Economist

Bernard M. Markstein is president and chief economist, Markstein Advisors, an economic consulting company providing analysis and forecasts of the national economy and construction activity. Dr. Markstein’s experience includes analysis and research in residential and nonresidential construction, housing, real estate, financial markets, macroeconomic issues and regional markets.